Alinda Kokkinou

Statistics

Publications

Citations

330

H-Index

Active since

2012

Affiliations

Avans University of Applied Sciences(Current)

Breda University of Applied Sciences

Pennsylvania State University

Alinda Kokkinou is an author at Avans University of Applied Sciences specializing in management, management information systems, and services marketing.

ORCID

Publications per year

2012–2023

Publications

Using self-service technology to reduce customer waiting times

Alinda Kokkinou, David A. Cranage · International Journal of Hospitality Management · 2012 · 136 citations

Business, Management Information Systems, Operations Management +12

Why wait? Impact of waiting lines on self-service technology use

Alinda Kokkinou, David A. Cranage · International Journal of Contemporary Hospitality Management · 2015 · 66 citations

Business, Information Systems, Management Information Systems +17

Understanding Blockchain Technology Adoption by Non-experts: an Application of the Unified Theory of Acceptance and Use of Technology (UTAUT)

Jonathan Jan Pieters, Alinda Kokkinou, Ton van Kollenburg · Operations Research Forum · 2021 · 44 citations

Management, Information Systems, Management Information Systems +14

Should I wait or should I go? Encouraging customers to make the more sustainable delivery choice

Alinda Kokkinou, Hans Quak, Ondrej Mitas et al. · Research in Transportation Economics · 2023 · 27 citations · Full text

Management, Retail Management, Urban Planning +17

Critical success factors of Lean in Higher Education: an international perspective

Alinda Kokkinou, Ton van Kollenburg · International Journal of Lean Six Sigma · 2022 · 19 citations

Management, Organization Studies, Continuous Improvement +8

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