Concepedia
Statistics
Publications
5
Citations
174
H-Index
Active since
1992
Affiliations
Loyola University New Orleans(Current)
University of New Orleans
Wing Fok is an author at Loyola University New Orleans specializing in management, business, and total quality management.
Top concepts
BusinessManagementTotal Quality ManagementEngineeringStrategic ManagementCustomer SatisfactionOrganizational CommunicationFinanceNursingEconomics
Publications per year
1992–2004
Exploring the relationship between total quality management and information systems development
Lillian Y. Fok, Wing Fok, Sandra J. Hartman · Information & Management · 2001 · 106 citations
Total Quality Management, Customer Satisfaction, Quality Cost +9
Global Manufacturing Strategies and Practices: A Study ofTwo Industries
Scott T. Young, K. Kern Kwong, Cheng Li et al. · International Journal of Operations & Production Management · 1992 · 24 citations
Relationships among quality management, IS use and organizational performance in the health care and non-health care setting
Sandra J. Hartman, Lillian Y. Fok, Wing Fok et al. · Total Quality Management · 2002 · 20 citations
Total Quality Management, Engineering, Health Care Management +22
The impact of QM maturity upon the extent and effectiveness of customer relationship management systems
Jing Li, Wing Fok, Lillian Y. Fok et al. · Supply Chain Management An International Journal · 2002 · 12 citations
Total Quality Management, Customer Satisfaction, Customer Experience +16
Venture capital for China: opportunities and challenges
Jerry Dauterive, Wing Fok · Managerial Finance · 2004 · 12 citations
Potential Impact, Economics, Entrepreneurial Innovation +12
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