Concepedia

Graham R. Massey

GR

15

Publications

1.3K

Citations

14

H-Index

1999

Active since

Affiliations

University of Technology Sydney(Current)

University of Wolverhampton

University of Wollongong

University of East Anglia

Curtin University

Graham R. Massey is an author at University of Technology Sydney specializing in management, marketing, and business.

Top concepts

MarketingManagementBusinessOrganizational BehaviorConsumer ResearchMarketing ManagementRelationship MarketingSales ManagementConsumer BehaviorArts

Publications per year

1999–2022

15

Publications

15

An extended model of the antecedents and consequences of consumer satisfaction for hospitality services

Yüksel Ekinci, Philip L. Dawes, Graham R. Massey · European Journal of Marketing · 2008 · 393 citations

Customer Satisfaction, Service Quality Dimensions, Consumer Research +21

Enablers and barriers to COVID-19 vaccine uptake: An international study of perceptions and intentions

Paul F. Burke, Daniel Masters, Graham R. Massey · Vaccine · 2021 · 164 citations · Full text

Vaccination, Preventive Medicine, Vaccine Surveillance +11

Interpersonal trust between marketing and R&D during new product development projects

Graham R. Massey, Elias Kyriazis · European Journal of Marketing · 2007 · 143 citations · Full text

Consumer Research, Organizational Behavior, Study Interpersonal Trust +23

Antecedents of conflict in marketing's cross‐functional relationship with sales

Philip L. Dawes, Graham R. Massey · European Journal of Marketing · 2005 · 135 citations

Consumer Research, Marketing Manager, Organizational Conflict +18

The antecedents and consequence of functional and dysfunctional conflict between Marketing Managers and Sales Managers

Graham R. Massey, Philip L. Dawes · Industrial Marketing Management · 2006 · 112 citations

Customer Satisfaction, Managerial Aspect, Sales Managers +9

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