Concepedia

Alazne Alberdi

AA

2

Publications

33

Citations

2

H-Index

2016

Active since

Affiliations

Mondragon Unibertsitatea(Current)

Alazne Alberdi is an author at Mondragon Unibertsitatea specializing in service quality, mechanical engineering, and service design.

Top concepts

BusinessStrategyMarketingManagementEngineeringService DesignService QualityCustomer ServiceBusiness StrategyInsurance Industry

Publications per year

2016–2017

2

Publications

2

Beyond customer satisfaction. Supporting organisational change through Service Design. A case study in the insurance industry

Ion Iriarte, Alazne Alberdi, Elisabeth Urrutia et al. · The Design Journal · 2017 · 23 citations · Full text

Total Quality Management, Customer Satisfaction, Service Innovation +17

Preload variation due to temperature increase in double nut ball screws

Aitor Oyanguren, Peter Zahn, Alazne Alberdi et al. · Production Engineering · 2016 · 10 citations

Mechanical Engineering, Mechanics Of Materials, Engineering +1

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