Concepedia

Keith Mason

KM

34

Publications

2.3K

Citations

24

H-Index

1989

Active since

Affiliations

Cranfield University(Current)

University of Plymouth

Wilfrid Laurier University

Vaughn College of Aeronautics and Technology

Keith Mason is an author at Cranfield University specializing in business, marketing, and management.

Top concepts

BusinessManagementMarketingEngineeringLogisticsCustomer SatisfactionTourismStrategic ManagementEconomicsBusiness Strategy

Publications per year

1989–2023

34

Publications

34

The Overthrow of Colonial Slavery, 1776-1848

Keith Mason, Robin Blackburn · Bulletin of Latin American Research · 1989 · 478 citations

Colonial Slavery, Settler Colonialism, Colonialism +8

Voice of airline passenger: A text mining approach to understand customer satisfaction

Eren Sezgen, Keith Mason, Robert N. Mayer · Journal of Air Transport Management · 2019 · 185 citations · Full text

Customer Experience, Customer Satisfaction, Engineering +14

Marketing low-cost airline services to business travellers

Keith Mason · Journal of Air Transport Management · 2001 · 137 citations

Customer Satisfaction, Hospitality Marketing, Business +6

The propensity of business travellers to use low cost airlines

Keith Mason · Journal of Transport Geography · 2000 · 123 citations

Customer Satisfaction, Air Transportation, International Tourism +10

EU network carriers, low cost carriers and consumer behaviour: A Delphi study of future trends

Keith Mason, Fariba Alamdari · Journal of Air Transport Management · 2007 · 115 citations

Low Cost Carriers, Eu Network Carriers, Business +3

Rows per page

1–5 of 34