Concepedia

Hangyu Xu

HX

Statistics

Publications

3

Citations

102

H-Index

3

Active since

2020

Affiliations

The University of Queensland(Current)

Zhejiang Normal University

University of Shanghai for Science and Technology

Sichuan Tourism University

Sichuan University

Hangyu Xu is an author at The University of Queensland specializing in marketing, customer satisfaction, and business.

Top concepts

BusinessMarketingCustomer SatisfactionTourismMotivationPsychologyEngineeringFire SafetyCommunicationFire Modeling

Publications per year

2020–2022

3

Publications

3

Does the nature of airport terminal service activities matter? Processing and non-processing service quality, passenger affective image and satisfaction

Collins Opoku Antwi, Chongjun Fan, Nataliia Ihnatushchenko et al. · Journal of Air Transport Management · 2020 · 44 citations

Non-processing Service Quality, Customer Satisfaction, Airport Management +11

Large-scale compartment fires to develop a self-extinction design framework for mass timber—Part 1: Literature review and methodology

Hangyu Xu, Ian Pope, Vinny Gupta et al. · Fire Safety Journal · 2022 · 31 citations · Full text

Engineering, Fire Suppression, Fire Dynamic +20

Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis

Collins Opoku Antwi, Chongjun Fan, Nataliia Ihnatushchenko et al. · Journal of Retailing and Consumer Services · 2020 · 27 citations

Customer Satisfaction, Behavioral Decision Making, Social Psychology +18

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