Concepedia

Ajay Jose

AJ

6

Publications

173

Citations

6

H-Index

2020

Active since

Affiliations

Amrita Vishwa Vidyapeetham(Current)

Christ University

Indian Institute of Management Amritsar

Ajay Jose is an author at Amrita Vishwa Vidyapeetham specializing in customer satisfaction, business, and management.

Top concepts

BusinessMarketingManagementCustomer SatisfactionPsychologySocial SciencesBehavioral ScienceArtsDesignHealth

Publications per year

2020–2022

6

Publications

6

Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context

Sonia Mathew, Ajay Jose, G Rejikumar et al. · Benchmarking An International Journal · 2020 · 57 citations

Customer Satisfaction, Perceived Justice, Information Quality +18

Towards a theory of well-being in digital sports viewing behavior

G Rejikumar, Ajay Jose, Sonia Mathew et al. · Journal of Services Marketing · 2021 · 27 citations

Quality Of Life, Social Psychology, Globalization Of Sport +25

The role of cognitive complexity and risk aversion in online herd behavior

G Rejikumar, Aswathy Asokan-Ajitha, Sofi Dinesh et al. · Electronic Commerce Research · 2021 · 26 citations

Behavioral Decision Making, Social Influence, Cognitive Complexity +17

Strategic positioning of tourist destinations- analyzing the role of perceived meaningfulness

G Rejikumar, Aswathy Asokan-Ajitha, Ajay Jose et al. · Journal of Hospitality and Tourism Management · 2021 · 25 citations

Customer Satisfaction, Culture, Perceived Meaningfulness +11

Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations

Ajay Jose, G Rejikumar, Aswathy Asokan-Ajitha et al. · Tourism Recreation Research · 2022 · 24 citations

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