M.S. Sasikala

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Publications

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Active since

2019

Affiliations

St. Peter's Institute of Higher Education and Research(Current)

M.S. Sasikala is an author at St. Peter's Institute of Higher Education and Research specializing in firm performance, quality assurance, and customer satisfaction.

Top concepts

BusinessMarketingManagementEngineeringQuality ControlQuality SystemsService QualityFirm PerformanceQuality AssuranceStrategic Management

Publications per year

2019–2019

Publications

Examining the relationship between critical success factors of total quality management implementation and business performance: a structural equation modelling approach

N. Akbar Jan, M.S. Sasikala, Thangaraja Arumugam et al. · International Journal of Business Excellence · 2019 · 10 citations

Total Quality Management, Customer Satisfaction, Engineering +17

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