Ravi Kiran

The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping: an emerging economy case

Urvashi Tandon, Ravi Kiran, Ash Narayan Sah · Information Systems and e-Business Management · 2017 · 151 citations

Customer Satisfaction, Online Customer Behavior, Interactive Marketing +11

Customer Satisfaction as Mediator Between Website Service Quality and Repurchase Intention: An Emerging Economy Case

Urvashi Tandon, Ravi Kiran, Ash Narayan Sah · Service Science · 2017 · 143 citations · Full text

Total Quality Management, Customer Satisfaction, Digital Marketing +20

Analyzing customer satisfaction: users perspective towards online shopping

Urvashi Tandon, Ravi Kiran, Ash Narayan Sah · Nankai Business Review International · 2017 · 113 citations

Customer Experience, Customer Satisfaction, Online Customer Behavior +13

Investigating the Impact of Financial Inclusion Drivers, Financial Literacy and Financial Initiatives in Fostering Sustainable Growth in North India

Amit Pandey, Ravi Kiran, Rakesh Kumar Sharma · Sustainability · 2022 · 103 citations · Full text

Economic Development, Sustainable Development, Education +21

Oxidative stress in systemic lupus erythematosus: Relationship to Th1 cytokine and disease activity

Dilip Shah, Ravi Kiran, Ajay Wanchu et al. · Immunology Letters · 2010 · 99 citations

Inflammation, Autoimmune Disease, Systemic Lupus Erythematosus +11