Lucas Englisch

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Active since

2015

Affiliations

Lucas Englisch is an author at Technische Universität Ilmenau specializing in customer satisfaction, behavioral decision making, and business process modeling.

Top concepts

BusinessMarketingManagementStrategic ManagementCustomer SatisfactionOrganizational BehaviorTotal Quality ManagementBusiness Process ModelingBehavioral Decision MakingBusiness Process Management

Publications per year

2015–2015

Publications

The Influence of Process Acceptance on BPM: An Empirical Investigation

Thomas Muellerleile, Stefan Ritter, Lucas Englisch et al. · 2015 · 13 citations

Total Quality Management, Customer Satisfaction, Entire Life Cycle +16

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