Kathryn Niles-Jolly

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Publications

Citations

1.2K

H-Index

Active since

1994

Affiliations

United States Office of Personnel Management(Current)

Kathryn Niles-Jolly is an author at United States Office of Personnel Management specializing in organizational behavior, management, and customer experience management.

Publications per year

1994–2005

Publications

Understanding Organization-Customer Links in Service Settings

Benjamin Schneider, Mark G. Ehrhart, David M. Mayer et al. · Academy of Management Journal · 2005 · 811 citations · Full text

Management, Organization Studies, Organizational Behavior +12

Creating the climate and culture of success

Benjamin Schneider, Sarah K. Gunnarson, Kathryn Niles-Jolly · Organizational Dynamics · 1994 · 397 citations

Management, Leadership, Organizational Behavior +9

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