Muhammad Ahmad-ur-Rehman

Does service recovery matter? Relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: the moderating role of gender

Muhammad Asghar Ali, Ding Hooi Ting, Ahmad Shahrul Nizam Isha et al. · Journal of Asia Business Studies · 2022 · 41 citations

Business, Marketing, Social Psychology +16

Impact of Personality Traits on Compulsive Buying Behavior: Mediating Role of Impulsive Buying

Kiran Shehzadi, Muhammad Ahmad-ur-Rehman, Anam Mehmood Cheema et al. · Journal of Service Science and Management · 2016 · 36 citations · Full text

Social Sciences, Behavioral Sciences, Psychology +15

Influence of servicescape on behavioural intentions through mediation and moderation effects: A study on Malaysia’s full-service restaurants

Muhammad Asghar Ali, Ding Hooi Ting, Lina Salim et al. · Cogent Business & Management · 2021 · 30 citations · Full text

Business, Hospitality Management, Marketing +13

Linking ostracism with employee negligence behavior: a moderated mediation model

Komal Aliza, Sadia Shaheen, Muhammad Jawad Malik et al. · Service Industries Journal · 2021 · 27 citations

Management, Human Resource Management, Organizational Behavior +12

Fear of COVID-19 and employee engagement: does emotional stability matter?

Sadia Shaheen, Sehar Zulfiqar, Bashir Ahmad et al. · International Journal of Emerging Markets · 2022 · 17 citations

Social Sciences, Organizational Behavior, Psychology +11