Statistics
Publications
1
Citations
116
H-Index
1
Active since
2000
Affiliations
Sue Godfrey is an author at International Institute for Management Development specializing in customer satisfaction, customer service, and marketing.
Publications per year
2000–2000
1
1
The internet: a new era in customer service
John Walsh, Sue Godfrey · European Management Journal · 2000 · 116 citations
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