Malte Geib

Statistics

Publications

Citations

739

H-Index

Active since

2002

Affiliations

University of St.Gallen(Current)

Malte Geib is an author at University of St.Gallen specializing in customer relationship management, relationship management, and customer interaction management.

Publications per year

2002–2006

Publications

Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1]

Henning Gebert, Malte Geib, Lutz M. Kolbe et al. · Journal of Knowledge Management · 2003 · 488 citations

Management, Knowledge Management, Customer Relationship Management +10

Towards Customer Knowledge Management: Integrating Customer Relationship Management and Knowledge Management Concepts

Henning Gebert, Malte Geib, Lutz M. Kolbe et al. · Journal of the Association for Information Systems · 2002 · 124 citations · Full text

Management, Knowledge Management, Marketing +10

Architecture for Customer Relationship Management Approaches in Financial Services

Malte Geib, Annette Reichold, Lutz M. Kolbe et al. · 2005 · 63 citations

Management, Marketing, Marketing Management +10

CRM collaboration in financial services networks: a multi‐case analysis

Malte Geib, Lutz M. Kolbe, Walter Brenner · Journal of Enterprise Information Management · 2006 · 37 citations

Business, Information Systems, Management Information Systems +16

Collaborative Customer Management in Financial Services Alliances

Malte Geib, Lutz M. Kolbe, Walter Brenner · Alexandria (UniSG) (University of St.Gallen) · 2004 · 17 citations · Full text

Business, Information Systems, Management Information Systems +9

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