Concepedia

Tom DeWitt

TD

11

Publications

1.7K

Citations

11

H-Index

1987

Active since

Affiliations

Cincinnati Children's Hospital Medical Center(Current)

Medpace (United States)

Technion – Israel Institute of Technology

University of Cincinnati

Auckland University of Technology

Tom DeWitt is an author at Cincinnati Children's Hospital Medical Center specializing in management, business, and customer satisfaction.

Top concepts

BusinessManagementMarketingService QualityConsumer ResearchCustomer SatisfactionOrganizational BehaviorTrustLanguageSocial Sciences

Publications per year

1987–2019

11

Publications

11

Exploring Customer Loyalty Following Service Recovery

Tom DeWitt, Doan Nguyen, Roger Marshall · Journal of Service Research · 2007 · 438 citations

Customer Satisfaction, Relationship Marketing, Cognitive Appraisal Model +13

Associations Between Screen-Based Media Use and Brain White Matter Integrity in Preschool-Aged Children

John Hutton, Jonathan A. Dudley, Tzipi Horowitz‐Kraus et al. · JAMA Pediatrics · 2019 · 416 citations · Full text

Rethinking Service Recovery Strategies

Tom DeWitt, Michael K. Brady · Journal of Service Research · 2003 · 306 citations

Customer Satisfaction, Consumer Research, Communication +18

Home Reading Environment and Brain Activation in Preschool Children Listening to Stories

John Hutton, Tzipi Horowitz‐Kraus, Alan L. Mendelsohn et al. · PEDIATRICS · 2015 · 176 citations · Full text

Shared Reading Quality and Brain Activation during Story Listening in Preschool-Age Children

John Hutton, Kieran J. Phelan, Tzipi Horowitz‐Kraus et al. · The Journal of Pediatrics · 2017 · 98 citations · Full text

Cognitive Science, Child Literacy, Child Language +12

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