A digital transformation approach in hospitality and tourism research

Xusen Cheng, Tong Xue, Bo Yang, +1

International Journal of Contemporary Hospitality Management

Customer SatisfactionCultureTourism ManagementDigital Transformation ApproachCritical Review +13

An investigation on the influencing factors of elderly people's intention to use financial AI customer service

Xusen Cheng, Liyang Qiao, Bo Yang, +1

Internet Research

Customer ExperienceCustomer SatisfactionBusiness IntelligenceConsumer ResearchEducation +18

Understanding AI-based customer service resistance: A perspective of defective AI features and tri-dimensional distrusting beliefs

Bo Yang, Yongqiang Sun, Xiao‐Liang Shen

Information Processing & Management

Customer ExperienceCustomer SatisfactionBiasManagementConsumer Research +10

An investigation on trust in AI-enabled collaboration: Application of AI-Driven chatbot in accommodation-based sharing economy

Xusen Cheng, Xiaoping Zhang, Bo Yang, +1

Electronic Commerce Research and Applications

ChatbotEngineeringHuman Agent InteractionSocial ComputingAi-enabled Collaboration +11

Optical carbon dioxide sensor based on fluorescent capillary array

Jian Wang, Zhihui Wen, Bo Yang, +1

Results in Physics

Evidence that offshore wind farms might affect marine sediment quality and microbial communities

Ting Wang, Xiaoshang Ru, Beini Deng, +4

The Science of The Total Environment

Marine Sediment QualityEngineeringSediment QualityMicrobial CommunitiesMarine Pollution +6

Investigation on users’ resistance intention to facial recognition payment: a perspective of privacy

Xusen Cheng, Liyang Qiao, Bo Yang, +1

Electronic Commerce Research

Privacy ManagementBehavioral SciencesEngineeringFacial Recognition PaymentBiometric Privacy +8

Investigating Students’ Satisfaction with Online Collaborative Learning During the COVID-19 Period: An Expectation-Confirmation Model

Xusen Cheng, Ying Bao, Bo Yang, +3

Group Decision and Negotiation

Behavioral SciencesE-learningStudents ’ SatisfactionCollaborative LearningEducation +4

Prediction of uniaxial compressive strength of rock based on lithology using stacking models

Zida Liu, Diyuan Li, Yongping Liu, +2

Rock Mechanics Bulletin

Unveiling the paradox of technostress: Impacts of technology-driven stressors on the elderly's avoidance behaviors

Xusen Cheng, Xiaowen Huang, Bo Yang, +1

Information & Management

Behavioral SciencesAssistive TechnologyGeriatricsMedicineWork-related Stress +10