9
Publications
308
Citations
9
H-Index
2018
Active since
Affiliations
Lena Ellitan is an author at Universitas Katolik Widya Mandala Surabaya specializing in business, management, and customer satisfaction.
Top concepts
BusinessManagementMarketingTechnologyEngineeringIndustry 4.0Consumer BehaviorConsumer ResearchStrategic ManagementCustomer Satisfaction
Publications per year
2018–2022
9
9
Ernesto Jose Tjahjono, Lena Ellitan, Yuliasti Ika Handayani · Journal of Entrepreneur & Business · 2021 · 21 citations · Full text
Customer Satisfaction, Consumer Decision Making, Brand Equity +9
Rows per page
1–5 of 9