Concepedia

Smita Singh

SS

Statistics

Publications

3

Citations

126

H-Index

3

Active since

2021

Affiliations

Metropolitan State University of Denver(Current)

Iowa State University

Smita Singh is an author at Metropolitan State University of Denver specializing in management, marketing, and hospitality management.

Top concepts

MarketingManagementHospitality MarketingHospitality ManagementArtsBusinessCovid-19EngineeringFood PolicyCo-production

Publications per year

2021–2023

3

Publications

3

Use of service robots in an event setting: Understanding the role of social presence, eeriness, and identity threat

Smita Singh, Eric D. Olson, Chin-Hsun Tsai · Journal of Hospitality and Tourism Management · 2021 · 67 citations

Event Setting, Engineering, Social Psychology +16

Exploring the effects of value co-creation strategies in event services on attendees’ citizenship behaviors: The roles of customer empowerment and psychological ownership

Xingyi Zhang, Smita Singh, Jing Li et al. · Journal of Retailing and Consumer Services · 2023 · 36 citations

Customer Satisfaction, Event Services, Customer Empowerment +14

Consumers’ perceived effectiveness of COVID-19 mitigation strategies in restaurants: What went well and what could we do better?

Yang Xu, Smita Singh, Eric D. Olson et al. · International Journal of Hospitality Management · 2022 · 23 citations · Full text

Perceived Effectiveness, Covid-19 Mitigation Strategies, Consumer Health +14

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