Concepedia

Monica Franco‐Santos

MF

15

Publications

2K

Citations

14

H-Index

2003

Active since

Affiliations

Cranfield University(Current)

University of Bologna

Monica Franco‐Santos is an author at Cranfield University specializing in management, business, and performance management.

Top concepts

ManagementBusinessPerformance ManagementPerformance MeasurementEducationOrganizational BehaviorOrganizational PerformanceStrategic ManagementHuman ResourcesFirm Performance

Publications per year

2003–2018

15

Publications

15

Towards a definition of a business performance measurement system

Monica Franco‐Santos, Mike Kennerley, Pietro Micheli et al. · International Journal of Operations & Production Management · 2007 · 614 citations · Full text

Total Quality Management, Performance Management, Business Intelligence +13

Reviewing and Theorizing the Unintended Consequences of Performance Management Systems

Monica Franco‐Santos, David Otley · International Journal of Management Reviews · 2018 · 231 citations · Full text

Organizational Issue, Psm Performance, Selective Attention +20

Managing through measures: a study of impact on performance

Mike Bourne, Mike Kennerley, Monica Franco‐Santos · Journal of Manufacturing Technology Management · 2005 · 209 citations

Total Quality Management, Measurement, Generalizability Theory +20

Factors that play a role in “managing through measures”

Monica Franco‐Santos, Mike Bourne · Management Decision · 2003 · 166 citations

Project Management, Psm Performance, Education +17

Performance measurement and management: a system of systems perspective

Mike Bourne, Monica Franco‐Santos, Pietro Micheli et al. · International Journal of Production Research · 2017 · 153 citations · Full text

Rows per page

1–5 of 15