Emine Mediha Sayıl

Publications

Citations

H-Index

2016

Active since

Affiliations

Emine Mediha Sayıl is an author at Yıldız Technical University specializing in customer relationship management, relationship marketing, and business.

ORCID

Top concepts

BusinessMarketingManagementConsumer ResearchMarketing InsightsCustomer SatisfactionRelationship MarketingCustomer Relationship ManagementTrustService Quality

Publications per year

2016–2018

Publications

An integrative approach to relationship marketing, customer value, and customer outcomes in the retail banking industry: a customer-based perspective from Turkey

Emine Mediha Sayıl, Ayşe Akyol, Gülhayat Gölbaşı Şimşek · Service Industries Journal · 2018 · 41 citations

Customer Experience, Customer Satisfaction, Consumer Research +16

The impacts of relationship marketing orientation on relational response behaviours

Emine Mediha Sayıl, Ayşegül Donmaz, Gülhayat Gölbaşı Şimşek et al. · International Journal of Mobile Communications · 2016 · 10 citations

Relationship Marketing, Customer Satisfaction, Behavioral Sciences +14

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