Concepedia

Suzanne Crampton

SC

Statistics

Publications

14

Citations

2.1K

H-Index

13

Active since

1993

Affiliations

Grand Valley State University(Current)

University of Colorado Colorado Springs

Louisiana Tech University

Suzanne Crampton is an author at Grand Valley State University specializing in management, social sciences, and human resource management.

Top concepts

ManagementHuman ResourcesSocial SciencesOrganizational BehaviorBusinessEducationHealthSociologyEngineeringSocial Influence

Publications per year

1993–2011

14

Publications

14

Percept-percept inflation in microorganizational research: An investigation of prevalence and effect.

Suzanne Crampton, John A. Wagner · Journal of Applied Psychology · 1994 · 1.2K citations

Social Influence, Self-report Methods, Percept-percept Inflation +16

A Note on SERVQUAL Reliability and Validity in Information System Service Quality Measurement

James J. Jiang, Gary Klein, Suzanne Crampton · Decision Sciences · 2000 · 205 citations

Total Quality Management, Quality Of Life, Customer Satisfaction +17

The Informal Communication Network: Factors Influencing Grapevine Activity

Suzanne Crampton, John Hodge, Jitendra Mohan Mishra · Public Personnel Management · 1998 · 128 citations

Organizational Characteristic, Social Influence, Communication +20

PERCEPT-PERCEPT INFLATION IN MICRO ORGANIZATIONAL RESEARCH: AN INVESTIGATION OF PREVALENCE AND EFFECT.

John A. Wagner, Suzanne Crampton · Academy of Management Proceedings · 1993 · 116 citations

Micro Research, Organizational Communication, Organizational Characteristic +14

Percept-percept inflation in microorganizational research: An investigation of prevalence and effect.

Suzanne Crampton, John A. Wagner · Journal of Applied Psychology · 1994 · 90 citations

Cognitive Science, Microorganizational Research, Food Sciences +3

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