Miguel Orden-Mejía

Analysis of the attributes of smart tourism technologies in destination chatbots that influence tourist satisfaction

Miguel Orden-Mejía, Assumpció Huertas · Current Issues in Tourism · 2021 · 96 citations

Customer Satisfaction, Chatbot, Digital Marketing +25

Post-COVID-19 Tourists’ Preferences, Attitudes and Travel Expectations: A Study in Guayaquil, Ecuador

Miguel Orden-Mejía, Mauricio Carvache‐Franco, Assumpció Huertas et al. · International Journal of Environmental Research and Public Health · 2022 · 62 citations · Full text

Human Migration, Tourism Management, International Tourism +17

Motivations and Loyalty of the Demand for Adventure Tourism as Sustainable Travel

Mauricio Carvache‐Franco, Daniel Contreras-Moscol, Miguel Orden-Mejía et al. · Sustainability · 2022 · 30 citations · Full text

Customer Satisfaction, Tourism Management, Santa Elena +18

Modeling users’ satisfaction and visit intention using AI-based chatbots

Miguel Orden-Mejía, Mauricio Carvache‐Franco, Assumpció Huertas et al. · PLoS ONE · 2023 · 28 citations · Full text

Attributes of the service that influence and predict satisfaction in typical gastronomy

Mauricio Carvache‐Franco, Miguel Orden-Mejía, Wilmer Carvache‐Franco et al. · International Journal of Gastronomy and Food Science · 2021 · 23 citations

Customer Satisfaction, Service Quality, Service Research +10