Christopher P. Furner

The role of mobile‐computing self‐efficacy in consumer information disclosure

Mark Keith, Jeffry Babb, Paul Benjamin Lowry et al. · Information Systems Journal · 2015 · 140 citations

Consumer Uncertainty, Digital Marketing, Consumer Research +19

The influence of information overload on the development of trust and purchase intention based on online product reviews in a mobile vs. web environment: an empirical investigation

Christopher P. Furner, Robert Zinko · Electronic Markets · 2016 · 115 citations

Customer Satisfaction, Consumer Research, Information Overload +16

Electronic word-of-mouth and information overload in an experiential service industry

Christopher P. Furner, Robert Zinko, Zhen Zhu · Journal of Service Theory and Practice · 2016 · 61 citations

Customer Experience, Customer Satisfaction, Consumer Research +19

Conceptualizing the Implications of Mobile App Usage and Stickiness: A Research Agenda

Pradeep Racherla, Christopher P. Furner, Jeffry Babb · SSRN Electronic Journal · 2012 · 54 citations · Full text

Mobile app stickiness (MASS) and mobile interactivity: A conceptual model

Christopher P. Furner, Pradeep Racherla, Jeffry Babb · The Marketing Review · 2014 · 53 citations

Mobile Marketing, Engineering, Mobile Interaction +13