Concepedia

Zulema Lopes Pereira

ZL

11

Publications

450

Citations

11

H-Index

1997

Active since

Affiliations

Universidade Nova de Lisboa(Current)

Instituto Politecnico de Setubal

Instituto de Engenharia de Sistemas e Computadores Investigação e Desenvolvimento

University of Lisbon

Zulema Lopes Pereira is an author at Universidade Nova de Lisboa specializing in engineering, systems engineering, and business.

Top concepts

EngineeringBusinessManagementSystems EngineeringTotal Quality ManagementCustomer SatisfactionDesignQuality SystemsOperations ResearchQuality Function Deployment

Publications per year

1997–2014

11

Publications

11

The role of TQM in strategic product innovation: an empirical assessment

Graça Miranda Silva, Paulo J. Gomes, Luís Filipe Lages et al. · International Journal of Operations & Production Management · 2014 · 104 citations

Total Quality Management, Innovation Evaluation, Strategic Product Innovation +21

European quality management practices

Brian P. Mathews, Akiko Ueno, Tauno Kekäle et al. · International Journal of Quality & Reliability Management · 2001 · 76 citations

Total Quality Management, Customer Satisfaction, Culture +13

The NEP Scale: A measure of network export performance

Luís Filipe Lages, Graça Miranda Silva, Chris Styles et al. · International Business Review · 2009 · 56 citations

Network Science, Engineering, Data Science +4

Improving the use of QFD with Axiomatic Design

António Gonçalves-Coelho, António Mourão, Zulema Lopes Pereira · Concurrent Engineering · 2005 · 43 citations · Full text

Total Quality Management, Engineering, Software Engineering +20

Service recovery at a financial institution

Rogério Puga‐Leal, Zulema Lopes Pereira · International Journal of Quality & Reliability Management · 2003 · 33 citations

Total Quality Management, Customer Satisfaction, Engineering +17

Rows per page

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