Concepedia

Fred Marshall

FM

1

Publications

59

Citations

1

H-Index

2007

Active since

Affiliations

University of Akron(Current)

Fred Marshall is an author at University of Akron specializing in customer satisfaction, service quality, and interactive marketing.

Top concepts

Publications per year

2007–2007

1

Publications

1

Are drivers of customer satisfaction different for buyers/users from different functional areas?

Goutam Chakraborty, Prashant Srivastava, Fred Marshall · Journal of Business and Industrial Marketing · 2007 · 59 citations

, , +18

Rows per page

1–1 of 1