Eva M. Pertusa‐Ortega

The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry

José F. Molina‐Azorín, Juan José Tarı́, Jorge Pereira‐Moliner et al. · Tourism Management · 2015 · 294 citations

Customer Satisfaction, Tourism Management, Mixed Methods Study +9

Can formalization, complexity, and centralization influence knowledge performance?

Eva M. Pertusa‐Ortega, Patrocinio Zaragoza‐Sáez, Enrique Claver‐Cortés · Journal of Business Research · 2009 · 227 citations

Cognitive Science, Organizational Communication, Collective Knowledge +7

Competitive strategy, structure and firm performance

Eva M. Pertusa‐Ortega, José F. Molina‐Azorín, Enrique Claver‐Cortés · Management Decision · 2010 · 178 citations

Competitive Strategy, Resource-based View, Firm Performance +13

Organizational structure features supporting knowledge management processes

Enrique Claver‐Cortés, Patrocinio Zaragoza‐Sáez, Eva M. Pertusa‐Ortega · Journal of Knowledge Management · 2007 · 178 citations

Knowledge Creation, Human Resource Management, Knowledge Management Strategy +16

Characteristics of organizational structure relating to hybrid competitive strategy: Implications for performance

Enrique Claver‐Cortés, Eva M. Pertusa‐Ortega, José F. Molina‐Azorín · Journal of Business Research · 2011 · 149 citations

Organisational Structure Evaluation, Competitive Strategy, Resource-based View +9