Concepedia

Sylvia C. Ng

SC

Statistics

Publications

3

Citations

110

H-Index

3

Active since

2016

Affiliations

The University of Adelaide(Current)

The University of Western Australia

Asia School of Business

Sylvia C. Ng is an author at The University of Adelaide specializing in services marketing, service provider management, and customer relationship management.

Publications per year

2016–2022

3

Publications

3

Professional Service Providers’ Resource Integration Styles (PRO-RIS)

Sylvia C. Ng, Carolin Plewa, Jill Sweeney · Journal of Service Research · 2016 · 50 citations

, , +11

Managing Customer Resource Endowments and Deficiencies for Value Cocreation: Complex Relational Services

Sylvia C. Ng, Jill Sweeney, Carolin Plewa · Journal of Service Research · 2018 · 42 citations

, , +15

A voice for the silent: uncovering service exclusion practices

Sylvia C. Ng, Hui Yin Chuah, Melati Nungsari · Journal of Services Marketing · 2022 · 18 citations

, , +13

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