Concepedia

Hyeon Jo

HJ

Statistics

Publications

30

Citations

1.1K

H-Index

20

Active since

2014

Affiliations

Kookmin University(Current)

Government of the Republic of Korea

Catholic University of Korea

Yonsei University

Korea University of Technology and Education

Hyeon Jo is an author at Kookmin University specializing in customer satisfaction, user experience, and management.

Top concepts

Customer SatisfactionUser ExperienceMarketingManagementBusinessCommunicationTechnologyEngineeringConsumer ResearchService Quality

Publications per year

2014–2025

30

Publications

30

Understanding AI tool engagement: A study of ChatGPT usage and word-of-mouth among university students and office workers

Hyeon Jo · Telematics and Informatics · 2023 · 94 citations

Chatbot, Engineering, Communication +16

From concerns to benefits: a comprehensive study of ChatGPT usage in education

Hyeon Jo · International Journal of Educational Technology in Higher Education · 2024 · 89 citations · Full text

Chatbot, Education, Educational Application +20

Decoding the ChatGPT mystery: A comprehensive exploration of factors driving AI language model adoption

Hyeon Jo · Information Development · 2023 · 69 citations

Artificial Intelligence, Chatbot, Engineering +27

Analyzing ChatGPT adoption drivers with the TOEK framework

Hyeon Jo, Youngsok Bang · Scientific Reports · 2023 · 61 citations · Full text

Tourism in the digital frontier: a study on user continuance intention in the metaverse

Hyeon Jo · Information Technology & Tourism · 2023 · 56 citations

Customer Satisfaction, Culture, User Continuance Intention +13

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