Concepedia

Simon Clatworthy

SC

Statistics

Publications

5

Citations

391

H-Index

5

Active since

2010

Affiliations

Oslo School of Architecture and Design(Current)

Simon Clatworthy is an author at Oslo School of Architecture and Design specializing in service design, innovation, and service strategy.

Publications per year

2010–2017

5

Publications

5

Service Innovation Through Touch-points: Development of an Innovation Toolkit for the First Stages of New Service Development

Simon Clatworthy · Duo Research Archive (University of Oslo) · 2011 · 173 citations · Full text

Management, Design, Innovation Management +15

Organizational Transformation Through Service Design

Seidali Kurtmollaiev, Annita Fjuk, Per E. Pedersen et al. · Journal of Service Research · 2017 · 112 citations

Management, Innovation Management, Organization Studies +11

Bridging the gap between brand strategy and customer experience

Simon Clatworthy · Managing Service Quality · 2012 · 71 citations

Business, Marketing, Marketing Management +17

Service innovation through touch-points: the AT-ONE touch-point cards

Simon Clatworthy · 2010 · 20 citations · Full text

Management, Information Systems, Innovation Management +14

Ways of Seeing the Design Material of Service

Johan Blomkvist, Simon Clatworthy, Stefan Holmlid · 2016 · 15 citations · Full text

Arts, Design, Design Theory +9

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