Che-Ming Chang

Improving service quality by capitalising on an integrated Lean Six Sigma methodology

Chao‐Ton Su, Tai-Lin Chiang, Che-Ming Chang · International Journal of Six Sigma and Competitive Advantage · 2006 · 95 citations

Total Quality Management, Customer Satisfaction, Service Processes +13

Alternative Models for the Relationship among Leadership, Organizational Citizenship Behavior, and Performance: A Study of New Product Development Teams in Taiwan

Cheng-Cheng Ling Tai, Che-Ming Chang, Jhao-Yu Hong et al. · Procedia - Social and Behavioral Sciences · 2012 · 25 citations · Full text

Transformational Leadership, Organizational Characteristic, Project Management +19

Determinants of Consumer's Intention to Participate in Group Buying

Cheng-Ling Tai, Jhao-Yu Hong, Che-Ming Chang et al. · Procedia - Social and Behavioral Sciences · 2012 · 24 citations · Full text

Customer Satisfaction, Online Customer Behavior, Buying Behavior +15

An empirical study of applying Kano model and TRIZ business evolution trends to improve E-commerce service quality

Tai-Lin Chiang, Chin-Yun Yi, Che-Ming Chang · 2013 · 12 citations

Customer Satisfaction, Business-to-business Research, Business Intelligence +16

The Impact of Individual Characteristics, Personality Traits, Perceived Risk on Young People's Intention to Participate in Overseas Working Holiday

Cheng-Ling Tai, Li-Chun Chen, Che-Ming Chang et al. · Procedia - Social and Behavioral Sciences · 2012 · 11 citations · Full text

Young People, International Tourism, Social Impact +7