Concepedia

Roland Schegg

RS

27

Publications

1.3K

Citations

19

H-Index

1992

Active since

Affiliations

HES-SO Valais-Wallis(Current)

HES-SO University of Applied Sciences and Arts Western Switzerland

The University of Western Australia

University of Kent

University of Surrey

Roland Schegg is an author at HES-SO Valais-Wallis specializing in business, marketing, and hospitality management.

Top concepts

BusinessMarketingHospitality ManagementManagementHospitalityTourismInteractive MarketingCustomer SatisfactionHospitality MarketingEngineering

Publications per year

1992–2023

27

Publications

27

Understanding the Impact of Online Reviews on Hotel Performance

Paul Phillips, Stuart J. Barnes, Krystin Zigan et al. · Journal of Travel Research · 2016 · 247 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Research +20

The interactive effects of online reviews on the determinants of Swiss hotel performance: A neural network analysis

Paul Phillips, Krystin Zigan, Maria Manuela Santos Silva et al. · Tourism Management · 2015 · 184 citations

Customer Satisfaction, Online Customer Behavior, Customer Review +15

Hotels’ dependency on online intermediaries and their chosen distribution channel portfolios: Three country insights

Brigitte Stangl, Alessandro Inversini, Roland Schegg · International Journal of Hospitality Management · 2015 · 115 citations

Tourism Management, Online Customer Behavior, Business +7

BENCHMARKS OF WEB SITE DESIGN AND MARKETING BY SWISS HOTELS

Roland Schegg, Thomas Steiner, Susanne Frey et al. · Information Technology & Tourism · 2002 · 86 citations

Customer Satisfaction, Web Performance, Digital Marketing +12

Website adoption and sales performance in Valais’ hospitality industry

Miriam Scaglione, Roland Schegg, Jamie Murphy · Technovation · 2009 · 72 citations

Tourism Management, Online Customer Behavior, Website Adoption +10

Rows per page

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