Concepedia
Statistics
Publications
27
Citations
1.3K
H-Index
19
Active since
1992
Affiliations
HES-SO Valais-Wallis(Current)
HES-SO University of Applied Sciences and Arts Western Switzerland
The University of Western Australia
University of Kent
University of Surrey
Roland Schegg is an author at HES-SO Valais-Wallis specializing in business, marketing, and hospitality management.
Top concepts
BusinessMarketingHospitality ManagementManagementHospitalityTourismInteractive MarketingCustomer SatisfactionHospitality MarketingEngineering
Publications per year
1992–2023
Understanding the Impact of Online Reviews on Hotel Performance
Paul Phillips, Stuart J. Barnes, Krystin Zigan et al. · Journal of Travel Research · 2016 · 247 citations · Full text
Customer Satisfaction, Digital Marketing, Consumer Research +20
The interactive effects of online reviews on the determinants of Swiss hotel performance: A neural network analysis
Paul Phillips, Krystin Zigan, Maria Manuela Santos Silva et al. · Tourism Management · 2015 · 184 citations
Customer Satisfaction, Online Customer Behavior, Customer Review +15
Hotels’ dependency on online intermediaries and their chosen distribution channel portfolios: Three country insights
Brigitte Stangl, Alessandro Inversini, Roland Schegg · International Journal of Hospitality Management · 2015 · 115 citations
Tourism Management, Online Customer Behavior, Business +7
BENCHMARKS OF WEB SITE DESIGN AND MARKETING BY SWISS HOTELS
Roland Schegg, Thomas Steiner, Susanne Frey et al. · Information Technology & Tourism · 2002 · 86 citations
Customer Satisfaction, Web Performance, Digital Marketing +12
Website adoption and sales performance in Valais’ hospitality industry
Miriam Scaglione, Roland Schegg, Jamie Murphy · Technovation · 2009 · 72 citations
Tourism Management, Online Customer Behavior, Website Adoption +10
Rows per page
1–5 of 27