Concepedia

Chin-Shih Tsai

CT

Statistics

Publications

1

Citations

94

H-Index

1

Active since

2015

Affiliations

National Taitung University(Current)

Chin-Shih Tsai is an author at National Taitung University specializing in business, customer satisfaction, and human resource management.

Top concepts

Publications per year

2015–2015

1

Publications

1

Linkage between frontline employee service competence scale and customer perceptions of service quality

Yu-Chi Wu, Chin-Shih Tsai, Hsiao-Wen Hsiung et al. · Journal of Services Marketing · 2015 · 94 citations

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