Daniel A. Peak

A customer value, satisfaction, and loyalty perspective of mobile application recommendations

Chenyan Xu, Daniel A. Peak, Victor R. Prybutok · Decision Support Systems · 2015 · 345 citations

Customer Experience, Customer Satisfaction, Mobile Marketing +12

A virtual market in your pocket: How does mobile augmented reality (MAR) influence consumer decision making?

Qin Hong, Daniel A. Peak, Victor R. Prybutok · Journal of Retailing and Consumer Services · 2020 · 234 citations

Virtual Market, Engineering, Behavioral Decision Making +17

Measuring IS System Service Quality with SERVQUAL: Users' Perceptions of Relative Importance of the Five SERVPERF Dimensions

Hollis Landrum, Victor R. Prybutok, Xiaoni Zhang et al. · Informing Science The International Journal of an Emerging Transdiscipline · 2009 · 124 citations · Full text

Total Quality Management, Customer Satisfaction, Relative Importance +19

Beyond self-disclosure: Disclosure of information about others in social network sites

Mehrdad Koohikamali, Daniel A. Peak, Victor R. Prybutok · Computers in Human Behavior · 2016 · 93 citations

Social Media, Social Networks, Engineering +13

Emotional Satisfaction and IS Continuance Behavior: Reshaping the Expectation-Confirmation Model

Md Rasel Al Mamun, William D. Senn, Daniel A. Peak et al. · International Journal of Human-Computer Interaction · 2020 · 55 citations

Customer Satisfaction, Technology Users, Behavioral Decision Making +24