Concepedia

William Jen

WJ

10

Publications

641

Citations

10

H-Index

2003

Active since

Affiliations

National Yang Ming Chiao Tung University(Current)

Peking University

William Jen is an author at National Yang Ming Chiao Tung University specializing in marketing, management, and business.

Top concepts

Publications per year

2003–2016

10

Publications

10

Managing passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers

William Jen, Rungting Tu, Tim Lu · Transportation · 2010 · 205 citations

, , +11

Application of perceived value model to identify factors affecting passengers' repurchase intentions on city bus: A case of the Taipei metropolitan area

William Jen, Kai‐Chieh Hu · Transportation · 2003 · 144 citations

Passengers’ Perceived Service Quality of City Buses in Taipei: Scale Development and Measurement

Kai‐Chieh Hu, William Jen · Transport Reviews · 2006 · 76 citations

The role of service value and switching barriers in an integrated model of behavioural intentions

Tim Lu, Rungting Tu, William Jen · Total Quality Management & Business Excellence · 2011 · 53 citations

Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers: a case of Taiwan

Jiun‐Hung Lin, Tzong‐Ru Lee, William Jen · Transportation · 2007 · 53 citations

, , +13

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