Concepedia

Lay Hong Tan

LH

8

Publications

204

Citations

8

H-Index

2004

Active since

Affiliations

Technical University of Malaysia Malacca(Current)

UCSI University

Lay Hong Tan is an author at Technical University of Malaysia Malacca specializing in business, management, and corporate social responsibility.

Top concepts

BusinessManagementMarketingService QualityGeneral BusinessCorporate GovernanceCustomer SatisfactionTotal Quality ManagementCorporate Social ResponsibilityBanking

Publications per year

2004–2017

8

Publications

8

Ethical banking in practice: a closer look at the Co-operative Bank UK PLC

Boon Cheong Chew, Lay Hong Tan, Syaiful Rizal Hamid · Qualitative Research in Financial Markets · 2016 · 51 citations

Education, Uk Co-operative Bank, Financial Regulation +20

WILL ASEAN ECONOMIC INTEGRATION PROGRESS BEYOND A FREE TRADE AREA?

Lay Hong Tan · International and Comparative Law Quarterly · 2004 · 50 citations

Economics, Trade Policy, East Asian Studies +14

A holistic perspective on sustainable banking operating system drivers

Lay Hong Tan, Boon Cheong Chew, Syaiful Rizal Hamid · Qualitative Research in Financial Markets · 2017 · 25 citations

Engineering, Holistic Perspective, Sustainable Development +20

Family-owned firms in Singapore: Legal strategies for constraining self-dealing in concentrated ownership structures

Lay Hong Tan · Singapore Academy of Law journal · 2011 · 21 citations

Ownership Structure, Business Law, Family Business Studies +13

Relationship between service quality and customer satisfaction: a study of Malaysian banking industry

Lay Hong Tan, Boon Cheong Chew, Syaiful Rizal Hamid · International Journal of Productivity and Quality Management · 2016 · 19 citations

Total Quality Management, Customer Satisfaction, Service Quality +11

Rows per page

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