International Journal of Productivity and Quality Management

Banking service quality provided by commercial banks and customer satisfaction. A structural equation modelling approaches

Main Naser Alolayyan, Sulieman Ibraheem Shelash Al Hawary, Anber Abraheem Shlash Mohammad et al. · 2018 · 144 citations

Management, Marketing, Marketing Management +14

Interpretive structural modelling of factors for improving competitiveness of SMEs

Rajesh Kumar Singh, Suresh Garg, S.G. Deshmukh · 2007 · 118 citations

Business, Strategic Management, Strategy +10

An empirical investigation into the impact of product quality dimensions on improving the order-winners and customer satisfaction

Haitham M. Alzoubi, Gouher Ahmed, Muhammad Turki Alshurideh · 2022 · 113 citations

Management, Marketing, Marketing Management +16

An Empirical Investigation into the Impact of Product Quality Dimensions on Improving the Order-Winners and Customer Satisfaction

Haitham M. Alzoubi, Gouher Ahmed, Muhammad Turki Alshurideh · 2021 · 104 citations

Management, Marketing, Marketing Management +16

A neural network approach for assessing quality in technical education: an empirical study

S.S. Mahapatra, Mohammed Sadique Khan · 2007 · 89 citations

Management, Educational Measurement, Quality Management +15