Concepedia
Statistics
Publications
31
Citations
2K
H-Index
21
Active since
2003
Affiliations
Curtin University(Current)
Massey University
Atma Jaya University Yogyakarta
University of Newcastle Australia
University of Auckland
Russel Kingshott is an author at Curtin University specializing in management, business, and marketing.
Top concepts
ManagementBusinessMarketingOrganizational BehaviorCustomer SatisfactionConsumer ResearchStrategic ManagementService QualityBusiness StrategyRelationship Marketing
Publications per year
2003–2024
Managing uncertainty during a global pandemic: An international business perspective
Piyush Sharma, Tak Yan Leung, Russel Kingshott et al. · Journal of Business Research · 2020 · 435 citations · Full text
High Uncertainty, Global Health Program, Covid-19 +13
The impact of psychological contracts upon trust and commitment within supplier–buyer relationships: A social exchange view
Russel Kingshott · Industrial Marketing Management · 2005 · 242 citations
Negotiation, Supplier Relationship, Behavioral Decision Making +14
Internal service quality as a driver of employee satisfaction, commitment and performance
Piyush Sharma, Titus Tak Chuen Kong, Russel Kingshott · Journal of service management · 2016 · 160 citations
Total Quality Management, Engineering, Structured Questionnaire +17
The impact of the relational plan on adoption of electronic banking
Nexhmi Rexha, Russel Kingshott, Audrey Shang Shang Aw · Journal of Services Marketing · 2003 · 155 citations
Customer Satisfaction, Business Intelligence, Digital Marketing +22
The impact of psychological contracts on trust and commitment in supplier‐distributor relationships
Russel Kingshott, Anthony Pecotich · European Journal of Marketing · 2007 · 147 citations
Negotiation, Client-supplier Relationships, Relational Paradigm +19
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