Concepedia

Agnes K.Y. Law

AK

Statistics

Publications

3

Citations

207

H-Index

3

Active since

2004

Affiliations

Hong Kong Baptist University(Current)

City University of Hong Kong

Agnes K.Y. Law is an author at Hong Kong Baptist University specializing in business, customer satisfaction, and management.

Top concepts

Publications per year

2004–2013

3

Publications

3

Modeling repurchase frequency and customer satisfaction for fast food outlets

Agnes K.Y. Law, Yi Hui, Xiande Zhao · International Journal of Quality & Reliability Management · 2004 · 162 citations

, , +11

Adoption of Customer Relationship Management in the Service Sector and Its Impact on Performance

Agnes K.Y. Law, Christine Ennew, Darryn Mitussis · Journal of Relationship Marketing · 2013 · 26 citations

, , +16

Different forms of online and face-to-face victimization among schoolchildren with pure and co-occurring dimensions of reactive and proactive aggression

Agnes K.Y. Law, Annis Lai Chu Fung · Computers in Human Behavior · 2012 · 19 citations

, , +12

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