Concepedia

Serene S.L. Tee

SS

1

Publications

300

Citations

1

H-Index

2002

Active since

Affiliations

Bowling Green State University(Current)

Serene S.L. Tee is an author at Bowling Green State University specializing in customer satisfaction, firm performance, and business strategy.

Top concepts

BusinessManagementEngineeringQuality ControlQuality SystemsFirm PerformanceBusiness StrategyQuality ImprovementStrategic ManagementCustomer Satisfaction

Publications per year

2002–2002

1

Publications

1

Relationship between TQM and performance of Singapore companies

Shaukat A. Brah, Serene S.L. Tee, B. Madhu Rao · International Journal of Quality & Reliability Management · 2002 · 300 citations

Total Quality Management, Customer Satisfaction, Engineering +17

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