Concepedia

Héléna Alves

HA

77

Publications

5.7K

Citations

37

H-Index

2007

Active since

Affiliations

University of Beira Interior(Current)

University of Lisbon

Bournemouth University

Universidad de Extremadura

University of Minho

Héléna Alves is an author at University of Beira Interior specializing in management, business, and education.

Top concepts

ManagementBusinessEducationHigher EducationMarketingCustomer SatisfactionStrategic ManagementConsumer ResearchTourismInnovation

Publications per year

2007–2024

77

Publications

77

Conceptual Model of Student Satisfaction in Higher Education

Héléna Alves, Mário Raposo · Total Quality Management & Business Excellence · 2007 · 414 citations

Customer Satisfaction, Student Satisfaction, Student Success +7

Stakeholder theory: issues to resolve

Emerson Wagner Mainardes, Héléna Alves, Mário Raposo · Management Decision · 2011 · 386 citations

Stakeholder Management, Project Management, Stakeholder Theory +13

A new model for testing green consumer behaviour

Arminda Paço, Chris Shiel, Héléna Alves · Journal of Cleaner Production · 2018 · 350 citations · Full text

Green Marketing, Environmental Impact Assessment, Management +7

The influence of university image on student behaviour

Héléna Alves, Mário Raposo · International Journal of Educational Management · 2010 · 279 citations

Customer Satisfaction, Behavioral Sciences, Student Culture +10

Value co-creation: Concept and contexts of application and study

Héléna Alves, Cristina Fernandes, Mário Raposo · Journal of Business Research · 2015 · 273 citations

Value Theory, Business, Value Network +5

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