Chin-Yao Tseng - Concepedia

Author

Chin-Yao Tseng

Also Known As

Chin-Yao Tseng

Publications

419

Citations

H-Index

Concepts

All Affiliations

Chin-Yao Tseng is an author at Yuanpei University specializing in business, hospitality management, and marketing insights.

#	Concept	H-Index	Publications	Citations
1	Business	3	3	381
2	Engineering	2	2	362
3	Management	2	2	366
4	Business Analytics	1	1	15
5	Business Information Systems	1	1	15

Chin-Yao Tseng

Publications

405

Citations

H-Index

Page 1

	Year	Citations
Investigating an innovative service with hospitality robots Chun‐Min Kuo, Licheng Chen, Chin-Yao Tseng International Journal of Contemporary Hospitality Management Customer SatisfactionEngineeringService InnovationInnovative ServiceRobotic Agent	2017	347
Benefits of Cross-Functional Training: Three Departments of Hotel Line Supervisors in Taiwan Licheng Chen, Chin-Yao Tseng Journal of Hospitality and Tourism Management Training SystemPerformance StudiesHotel Line SupervisorsManagement EducationManagement	2012	19
Developing a smart system with Industry 4.0 for customer dissatisfaction Chun‐Min Kuo, Wenyuan Chen, Chin-Yao Tseng, Industrial Management & Data Systems Customer SatisfactionEngineeringBusiness IntelligenceBig Data AnalyticsIndustrial Iot	2020	15
Choosing between exiting or innovative solutions for bed and breakfasts Chun‐Min Kuo, Chin-Yao Tseng, Licheng Chen International Journal of Hospitality Management Innovative Solutions	2018	13
SMART SWOT strategic planning analysis: for service robot utilization in the hospitality industry. Kuo C, Guo‐Shing Huang, Chin-Yao Tseng,	2016	11

Page 1