Concepedia

Chin-Yao Tseng

CT

5

Publications

405

Citations

5

H-Index

2012

Active since

Affiliations

Yuanpei University(Current)

National Chin-Yi University of Technology

Tajen University

Chin-Yao Tseng is an author at Yuanpei University specializing in business, hospitality management, and marketing insights.

Top concepts

BusinessHospitality ManagementMarketingManagementTechnologyEngineeringHospitalityMotel ManagementMarketing InsightsHospitality Industry

Publications per year

2012–2020

5

Publications

5

Investigating an innovative service with hospitality robots

Chun‐Min Kuo, Licheng Chen, Chin-Yao Tseng · International Journal of Contemporary Hospitality Management · 2017 · 347 citations

Customer Satisfaction, Engineering, Service Innovation +27

Benefits of Cross-Functional Training: Three Departments of Hotel Line Supervisors in Taiwan

Licheng Chen, Chin-Yao Tseng · Journal of Hospitality and Tourism Management · 2012 · 19 citations

Training System, Performance Studies, Hotel Line Supervisors +8

Developing a smart system with Industry 4.0 for customer dissatisfaction

Chun‐Min Kuo, Wenyuan Chen, Chin-Yao Tseng et al. · Industrial Management & Data Systems · 2020 · 15 citations

Customer Satisfaction, Engineering, Business Intelligence +26

Choosing between exiting or innovative solutions for bed and breakfasts

Chun‐Min Kuo, Chin-Yao Tseng, Licheng Chen · International Journal of Hospitality Management · 2018 · 13 citations

Innovative Solutions

SMART SWOT strategic planning analysis: for service robot utilization in the hospitality industry.

Kuo C, Guo‐Shing Huang, Chin-Yao Tseng et al. · 2016 · 11 citations

Rows per page

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