Concepedia

Olaf Passenheim

OP

1

Publications

48

Citations

1

H-Index

2001

Active since

Affiliations

Harvard University(Current)

Olaf Passenheim is an author at Harvard University specializing in supply chain, customer relationship management, and customer satisfaction.

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Publications per year

2001–2001

1

Publications

1

Mutual customer approach: how industry and trade are executing collaborative customer relationship management

Alexander H. Kracklauer, Olaf Passenheim, Dirk Seifert · International Journal of Retail & Distribution Management · 2001 · 48 citations

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