Concepedia

Dan Knox

DK

9

Publications

453

Citations

9

H-Index

2001

Active since

Affiliations

University of Sunderland(Current)

University of the West of England

University of Southampton

Dan Knox is an author at University of Sunderland specializing in business, tourism, and marketing.

Top concepts

BusinessTourismMarketingService QualityCultural HeritageCustomer SatisfactionHospitality ManagementCultureManagementSocial Sciences

Publications per year

2001–2022

9

Publications

9

Understanding customer satisfaction in the UK quick service restaurant industry

Quang Dang Nguyen, Tahir M. Nisar, Dan Knox et al. · British Food Journal · 2018 · 150 citations

Total Quality Management, Customer Satisfaction, Customer Experience +15

Discourse Analysis in Tourism Research A Critical Perspective

Kevin Hannam, Dan Knox · Tourism Recreation Research · 2005 · 117 citations

Spectacular tradition Scottish folksong and authenticity

Dan Knox · Annals of Tourism Research · 2008 · 50 citations

Music, Cultural Heritage, Folklore Tradition +2

The sacralised landscapes of Glencoe: from massacre to mass tourism, and back again

Dan Knox · International Journal of Tourism Research · 2006 · 36 citations

Historical Geography, Dramatic Mountain Landscapes, Cultural Heritage +18

The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country

Ngan Truong, Tahir M. Nisar, Dan Knox et al. · International Journal of Culture Tourism and Hospitality Research · 2017 · 36 citations

Customer Experience, Customer Satisfaction, Consumer Research +18

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