Concepedia

Wee Ming Lau

WM

2

Publications

134

Citations

2

H-Index

2016

Active since

Affiliations

Universiti Malaysia Sarawak(Current)

Universiti Teknologi MARA

Wee Ming Lau is an author at Universiti Malaysia Sarawak specializing in customer satisfaction, business, and interactive marketing.

Top concepts

BusinessMarketingManagementService QualityConsumer BehaviorConsumer ResearchCustomer SatisfactionInteractive MarketingTotal Quality Management

Publications per year

2016–2018

2

Publications

2

Intention to Use Mobile Payment System: A Case of Developing Market by Ethnicity

Hiram Ting, Yusman Yacob, Lona Liew et al. · Procedia - Social and Behavioral Sciences · 2016 · 101 citations · Full text

Perceived quality and intention to revisit coffee concept shops in Malaysia

Hiram Ting, Wee Ming Lau, Jun‐Hwa Cheah et al. · British Food Journal · 2018 · 33 citations

Total Quality Management, Customer Satisfaction, Customer Experience +14

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