Gérson Tontini

Integrating the Kano Model and QFD for Designing New Products

Gérson Tontini · Total Quality Management & Business Excellence · 2007 · 247 citations

Management, Industrial Engineering, Quality Management +10

Identification of satisfaction attributes using competitive analysis of the improvement gap

Gérson Tontini, Amélia Silveira · International Journal of Operations & Production Management · 2007 · 150 citations

Management, Innovation Management, Performance Management +15

Influence of maturity on corporate social responsibility and sustainable innovation in business performance

Edilson Bacinello, Gérson Tontini, Anete Alberton · Corporate Social Responsibility and Environmental Management · 2019 · 127 citations

Management, Strategic Management, Strategy +17

Developing an instrument to measure lean manufacturing maturity and its relationship with operational performance

Graziela dos Santos Bento, Gérson Tontini · Total Quality Management & Business Excellence · 2018 · 92 citations · Full text

Management, Manufacturing Engineering, Operations Management +16

Influence of corporate social responsibility on sustainable practices of small and medium‐sized enterprises: Implications on business performance

Edilson Bacinello, Gérson Tontini, Anete Alberton · Corporate Social Responsibility and Environmental Management · 2020 · 84 citations

Management, Strategic Management, Strategy +17