Concepedia

Miljana Mitic

MM

3

Publications

332

Citations

3

H-Index

2012

Active since

Affiliations

South East European Research Centre(Current)

International Hellenic University

Miljana Mitic is an author at South East European Research Centre specializing in marketing, management, and business.

Top concepts

Publications per year

2012–2014

3

Publications

3

Uncovering customer service experiences with Twitter: the case of airline industry

Fotios Misopoulos, Miljana Mitic, Alexandros Kapoulas et al. · Management Decision · 2014 · 133 citations

, , +27

Understanding the role of social media in bank marketing

Miljana Mitic, Alexandros Kapoulas · Marketing Intelligence & Planning · 2012 · 128 citations

, , +18

Understanding challenges of qualitative research: rhetorical issues and reality traps

Alexandros Kapoulas, Miljana Mitic · Qualitative Market Research An International Journal · 2012 · 71 citations

, , +22

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