Songül Zehir

Total Quality Management Practices’ Effects on Quality Performance and Innovative Performance

Cemal Zehir, Öznur Gülen Ertosun, Songül Zehir et al. · Procedia - Social and Behavioral Sciences · 2012 · 174 citations · Full text

Total Quality Management, Customer Satisfaction, Education +17

The Effects of Leadership Styles and Organizational Culture over Firm Performance: Multi-National Companies in İstanbul

Cemal Zehir, Öznur Gülen Ertosun, Songül Zehir et al. · Procedia - Social and Behavioral Sciences · 2011 · 95 citations · Full text

Firm Performance, Business Culture, Organizational Characteristic +18

E-S-Quality, Perceived Value and Loyalty Intentions Relationships in Internet Retailers

Cemal Zehir, Yasin Şehitoğlu, Elif Baykal Narcıkara et al. · Procedia - Social and Behavioral Sciences · 2014 · 60 citations · Full text

Electronic Marketplace, Customer Satisfaction, Online Customer Behavior +14

Charismatic Leadership and Organizational Citizenship Behavior: the Mediating Role of Ethical Climate

Cemal Zehir, Büşra Müceldili, Erkut Altındağ et al. · Social Behavior and Personality An International Journal · 2014 · 44 citations · Full text

Mediating Role, Organizational Communication, Organizational Characteristic +15

The Moderating Effect of Ethical Climate on the Relationship between Job Satisfaction and Organizational Commitment: Evidence from Large Companies in Turkey

Cemal Zehir, Büşra Müceldili, Songül Zehir · Procedia - Social and Behavioral Sciences · 2012 · 44 citations · Full text

Job Satisfaction, Quality Of Life, Customer Satisfaction +12