Concepedia

Elif Baykal Narcıkara

EB

3

Publications

234

Citations

3

H-Index

2014

Active since

Affiliations

Yıldız Technical University(Current)

Istanbul Medipol University

Elif Baykal Narcıkara is an author at Yıldız Technical University specializing in business, management, and service quality.

Top concepts

BusinessManagementMarketingService QualityConsumer ResearchCustomer SatisfactionInteractive MarketingEducationLeadershipPsychology

Publications per year

2014–2016

3

Publications

3

E-Service Quality and E-Recovery Service Quality: Effects on Value Perceptions and Loyalty Intentions

Cemal Zehir, Elif Baykal Narcıkara · Procedia - Social and Behavioral Sciences · 2016 · 108 citations · Full text

Customer Satisfaction, Online Customer Behavior, Service Quality +15

Effects of Resilience on Productivity under Authentic Leadership

Cemal Zehir, Elif Baykal Narcıkara · Procedia - Social and Behavioral Sciences · 2016 · 66 citations · Full text

Convertible Dynamic Capabilities, Organizational Communication, Positive Psychology +12

E-S-Quality, Perceived Value and Loyalty Intentions Relationships in Internet Retailers

Cemal Zehir, Yasin Şehitoğlu, Elif Baykal Narcıkara et al. · Procedia - Social and Behavioral Sciences · 2014 · 60 citations · Full text

Electronic Marketplace, Customer Satisfaction, Online Customer Behavior +14

Rows per page

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