Concepedia
Statistics
Publications
37
Citations
2.8K
H-Index
23
Active since
2000
Affiliations
University of Strathclyde(Current)
University of Turku
University of Glasgow
Adam Smith Institute
Edinburgh Napier University
Matthew Alexander is an author at University of Strathclyde specializing in marketing, management, and business.
Publications per year
2000–2024
The Role of Customer Engagement Behavior in Value Co-Creation
Elina Jaakkola, Matthew Alexander · Journal of Service Research · 2014 · 1.1K citations · Full text
Business, Marketing, Marketing Management +10
Zooming out: actor engagement beyond the dyadic
Matthew Alexander, Elina Jaakkola, Linda D. Hollebeek · Journal of service management · 2018 · 249 citations
Management, Organizational Behavior, Group Dynamics +8
“He just didn’t seem to understand the banter”: Bullying or simply establishing social cohesion?
Matthew Alexander, Andrew MacLaren, Kevin D. O’Gorman et al. · Tourism Management · 2011 · 117 citations
Social Sciences, Psychology, Social Psychology +12
Negative customer engagement behaviour: the interplay of intensity and valence in online networks
Jaylan Azer, Matthew Alexander · Journal of Marketing Management · 2020 · 90 citations
Business, Marketing, Marketing Management +14
The artificial intelligence-enabled customer experience in tourism: a systematic literature review
Nada Ghesh, Matthew Alexander, Andrew Davis · Tourism Review · 2023 · 82 citations
Business, Marketing, Tourism Management +17
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