Concepedia
Statistics
Publications
10
Citations
735
H-Index
Active since
2007
Affiliations
Western Sydney University(Current)
University of South Australia
Paul Shum is an author at Western Sydney University specializing in business, marketing, and management.
Top concepts
BusinessMarketingManagementBusiness StrategyStrategic ManagementSupply Chain ManagementLogisticsCustomer SatisfactionQuantitative ManagementCustomer Relationship Management
Publications per year
2007–2019
Do customer satisfaction and reputation mediate the CSR–FP link? Evidence from Australia
Jeremy Galbreath, Paul Shum · Australian Journal of Management · 2012 · 369 citations
Customer Satisfaction, Firm Performance, Reputation Management +19
Ethics and Law: Guiding the Invisible Hand to Correct Corporate Social Responsibility Externalities
Paul Shum, Sharon Yam · Journal of Business Ethics · 2010 · 96 citations
Legal Ethics, Invisible Hand, Business +9
A game theoretic decision model for organic food supplier evaluation in the global supply chains
H.C.W. Lau, Paul Shum, Dilupa Nakandala et al. · Journal of Cleaner Production · 2019 · 51 citations
Global Supply Chains, Supply Chain Optimization, Supply Network +9
A lateral transshipment model for perishable inventory management
Dilupa Nakandala, H.C.W. Lau, Paul Shum · International Journal of Production Research · 2017 · 49 citations
Inventory Management, Inventory Control, Total Inventory Costs +14
A business process decision model for fresh-food supplier evaluation
H.C.W. Lau, Dilupa Nakandala, Paul Shum · Business Process Management Journal · 2018 · 46 citations
Widespread Consumer Concerns, Supply Chain Risk, Foodservice System +20
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